On This Page:

•  Norcold Refrigerator Recall
•  Samsung Microwave Recall

There have only been two recalls on any appliances used within the Rialta. Check the appropriate link to determine if your model and year were affected.

Norcold Refrigerator Recall

N260 and N300 Models:
Norcold has voluntarily recalled the models used in the Rialta motorhome, which potentially could have a safety defect involving stress corrosion cracking in brass swivel nuts on the their pressure tap components. A significant crack could potentially cause propane gas leakage during gas operation of these units:

Models – Built – Serial Numbers (found on the ID Label inside the refrigerator)

  N260/N260.3 – April, 1998-August, 1999 – lower than 738527

  N300/N300.3 – April, 1998-August, 1999 – lower than 738626

This should affect Rialta Model years 1995 through 1999 and possibly some vehicles in the 2000 model year. Persons owning one of these models should:

1. Turn the manual shut-off valve to OFF and operate it only on AC or DC power until the defect is repaired. (No gas leak can occur during AC or DC operation.)
    

2. Contact a Dealer/Service Center to arrange a service date as soon as possible. A remedy kit, and the labor to install it, is free to the consumer.
    

3. Call Norcold at 1-800-767-9101: with any questions; to obtain the location of the nearest Norcold Service Center; if the Dealer/Service Center fails or is unable to remedy this defect without charge or unable to service the refrigerator within a reasonable time.

Full information is available at the Norcold website at Norcold Recalls (bottom of page)

Samsung Microwave Recall

SAMSUNG, NHTSA Announce Expansion Of Recall Of Microwave Ovens In RVS

Mt. Arlington, NJ - April 28, 2004 - Samsung Electronics, in cooperation with the United States National Highway Traffic Safety Administration (NHTSA), announced an expansion of its recall of microwave ovens that were installed in recreational vehicles (RVs) sold in the US during the past 3 years. Samsung has determined that some of these microwave ovens may present a safety hazard due to a defective part that may cause them to begin operation unassisted and result in smoke or fire.

Samsung will repair the ovens free of charge for consumers. In the meantime, consumers who own RVs with the affected ovens should unplug the microwaves - or, if that is not possible, leave the microwave door ajar, which will prevent the oven from operating. As a general safety precaution, consumers should never store items in microwave ovens or leave items in the ovens after use.

Samsung is currently working with more than 150 RV manufacturers nationwide to arrange to have the microwave ovens repaired for consumers free of charge. Repairs will be handled by Registered Service Centers. Customers may remove the Oven and carry it in to an Authorized Service Center, or, tow their RV to the Service Center for onsite service. Service arrangements and more information may be obtained as follows:

800-726-7864 Monday to Friday between the hours of 9:00 AM and 9:00 PM EST

E-mail mworecall@sea.samsung.com Note: Please include your name, address, and model number in the body of the email.

Fax 1-973-556-1525

Samsung is dedicated to creating superior products and offering exceptional customer service. Samsung's top priority is consumer satisfaction and safety, and we are committed to taking all appropriate actions to address and resolve this issue as expediently as possible.

The new models included in the recall are: MR1031WB, MR1032BB, MR1033SB, MR1351WB, MR1352BB. These microwaves were built by Samsung between May 2002 and July 2003 and installed in RVs sold during that time frame. Models of microwave oven affected by the earlier recall notice include: MR5491G, MR5491G01, MR5492W, MR5494W01, MR5493G, MR5493G01, MR5494W, MR7491G, MR7491G01, MR7492W, MR7492W01, MR7493G, MR7493G01, MR6698WB, MR6699GB, and MR6699SB. Consumers can locate the model number and manufacture date of their oven on the inside of the microwave oven door. Microwave oven models MR1031UWC, MR1031CWC, MR1032UBC, MR1032CBC as well as MR1351WB manufactured after May 2003 and MR1352WB manufactured after August 2003 are not included in this recall. No other Samsung microwave ovens are involved in this recall.

For more information, consumers should contact the Samsung Customer Care Center at 800-726-7864 or visit the Samsung website at: Samsung.

Consumers may also visit the NHTSA website at http://www-odi.nhtsa.dot.gov/cars/problems/recalls/recallsearch.cfm; the NHTSA campaign number is 03E044000. The expansion is listed at 04E031000.